Pharmacy Technician at Indigo Books & Music, Halifax, Nova Scotia in Halifax

Company Overview Indigo Books & Music is Canada’s leading retailer of books, gifts, and lifestyle products, with a strong commitment to community engagement and cultural enrichment. With more than 80 stores across the country, Indigo combines a love of reading with a modern retail experience. The Halifax location serves as a vibrant hub for the local community, offering a curated selection of books, stationery, home décor, and a full‑service pharmacy that supports the health and wellness needs of customers. Indigo values diversity, inclusion, and employee development, providing a supportive environment where team members can grow both personally and professionally. Key Responsibilities For Pharmacy Technician - Accurately dispense prescription medications, over‑the‑counter products, and health‑care supplies in accordance with provincial regulations and Indigo’s standard operating procedures. - Verify prescription details, dosage calculations, and patient information using the pharmacy management system, and resolve any discrepancies in collaboration with the pharmacist. - Provide courteous, knowledgeable customer service, answering medication‑related questions, offering advice on proper use, and directing patients to appropriate health resources. - Manage inventory control, including receiving shipments, conducting regular stock counts, rotating stock, and ensuring expired or recalled products are removed promptly. - Process insurance claims, handle billing inquiries, and maintain confidential patient records in compliance with the Personal Information Protection and Electronic Documents Act (PIPEDA). - Support the pharmacist in preparing compounded medications, labeling, and preparing medication counseling materials. - Maintain a clean, organized, and safe work environment, adhering to health and safety protocols, infection‑control standards, and workplace hazard assessments. - Participate in continuous learning initiatives, staying current with changes in drug formularies, pharmacy law, and best practices in customer care. Required Qualifications - Completion of a recognized Pharmacy Technician program (e.g., Ontario College of Pharmacists, Nova Scotia College of Pharmacists) and current registration as a Pharmacy Technician in Nova Scotia. - Minimum of one (1) year of experience working in a retail or community pharmacy setting. - Valid Nova Scotia work permit or Canadian citizenship. - Strong knowledge of prescription processing, drug classifications, dosage calculations, and pharmacy law. - Excellent communication skills, both verbal and written, with the ability to explain medication information clearly to diverse customers. - Proficiency with pharmacy software systems (e.g., Kroll, QS/1, or similar) and basic computer applications (Microsoft Office). - Ability to work flexible hours, including evenings, weekends, and occasional holidays, as required by store scheduling. Desired Skills - Experience with point‑of‑sale (POS) systems and retail cash handling. - Bilingual ability (English/French) to serve a broader customer base. - Certification in Immunization Administration or willingness to obtain it. - Strong organizational and multitasking abilities in a fast‑paced environment. - Demonstrated commitment to customer service excellence and teamwork. Compensation & Benefits - Competitive annual salary range: $45,000 – $55,000 CAD, commensurate with experience and qualifications. - Eligibility for performance‑based bonuses and annual salary reviews. - Comprehensive benefits package including health, dental, and vision coverage; prescription drug plan; and employee assistance program. - Paid statutory holidays, vacation accrual (minimum 2 weeks per year), and sick leave in accordance with Nova Scotia employment standards. - Employee discount on Indigo merchandise and books, as well as a pharmacy discount program. - Opportunities for professional development, including tuition reimbursement for continuing education and certification courses. How to Apply Interested candidates should visit the Indigo Careers portal at www.indigo.ca/careers, locate the “Pharmacy Technician – Halifax, NS” posting, and submit an online application. Please attach an up‑to‑date résumé and a cover letter outlining your relevant experience and why you are interested in joining Indigo Books & Music. Applications will be reviewed on a rolling basis; only shortlisted candidates will be contacted for an interview. Indigo Books & Music is an equal‑opportunity employer. We welcome applicants of all backgrounds and are committed to creating an inclusive workplace where every employee can thrive. Qualifications: First Aid Certification Skills: Loss prevention, Security protocols, Theft prevention